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Terms & Conditions

By accessing or using our website – you consent to be bound by the following conditions. Please read them carefully and revisit them periodically as they are subject to change by us without warning. You will be bound by the most recent version, last updated on 1st August 2017.

Postage, Delivery and Ordering Policy

Postage charges are based on weight and destination, please use the ‘Calculate Postage’ in the basket to get a postage estimate.

UK Mainland Delivery (ex. Scottish Highlands)
– Dispatched within 1-2 working days
– Orders will be delivered Express Delivery (Next Day)
– Larger orders (over 100 kg) will be made by Pallet Delivery (2-5 Days)

Northern Ireland & Isle of Wight
– Dispatched within 2 working days
– Orders will be delivered Express Delivery (Next Day)
– Larger orders (over 100 kg) will be made by Pallet Delivery (2-5 Days)

Highlands & Islands
– Dispatched within 2 working days
– Orders will be delivered Express Delivery (Next Day)
– Larger orders (over 100 kg) will be made by Pallet Delivery (2-5 Days)


 Return & Refund Policy


Thanks for shopping at Moorland Environmental Limited. If you are not entirely satisfied with your purchase, we're here to help.



You have 10 calendar days to inform us of any returns and all items must be returned within 30 days from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.




Once we receive your item, we will inspect it and notify you that we have received your returned

Item(s). We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer's policies.





You will be responsible for paying for your own postage costs for returning unwanted items. Postage costs are non-refundable unless the product(s) is not as described or arrives damaged/faulty.

Privacy & Security Policy

Contract execution

Your personal data will be used to provide the information, goods and services offered through our website to you, for billing and order fulfilment.

Email newsletter

  • If you sign up to our newsletter we may use your email address to send you information about products or services.

  • You can opt out of these at any point and you can ask for personal data to stop being recorded at any time.

Cookies & monitoring

A cookie is a small text file that we store on your device. Our website uses cookies to distinguish from other users of you website. Cookies also provide us with information about how this website is used so we can keep it as up to date, relevant and error-free as possible.

  • Strictly necessary cookies - These are cookies that are essential to the operation of our website.

  • Analytical/performance cookie - These cookies allow us to recognise and count the number of visitors to our website.

  • Functionality cookies - These cookies are used to recognise you when you return to our website.

  • Targeting Cookies - These cookies record your visit to our website, the pages you have visited and the links you have followed.

We may monitor traffic to our site and collect the following information:

  • The IP address of your computer.

  • The referring website from which you have got to our website from. 

The reasons for this are:

  • To make ongoing improvements to our website based on this data.

  • To see our most popular sources of business.

Disclosure of personal data



Moorland Environmental Ltd. is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Moorland Environmental Ltd. may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st August 2017.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

We may collect the following information

Contact information including email address(s).
Demographic information such as address and postcode.
Other information relevant to your order.


What we do with the information

To provide continual improvements to Internal record keeping.
To improve our products and services.
To periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
To customise the website according to your feedback.


We do not sell, trade or rent you or your company’s information to others. In the event of legal action, we may be required to disclose customer information as requested by a court having jurisdiction. We will make a reasonable effort to notify you of such order prior to the disclosure of information about you.

Links to other websites

Our website may contain links to other websites of interest. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


Internet copyright notice

This website and its content is copyright of Moorland Environmental Ltd. © Moorland Environmental Ltd. 2017. All rights reserved. Any redistribution or reproduction of part or all of the contents in any form is prohibited.

1. Notices 

All notices you send us must be sent to the contact details on this site (link). We may give notice to you at either the email or postal address you provide to us when making a purchase. (Notice will be deemed received and properly served 24 hours after an email is sent or three days after the date of posting of any letter.) In providing the service of any notice, it will be sufficient to prove, in the case of a letter, that the letter was properly addressed, stamped and placed in the post and, in the case of an email that the email was sent to the specified email address of the addressees.

2. Conclusion

These terms are governed by English law. Any contract for the purchase of goods from this site and any dispute or claim arising out of or in connection with any such contract will be governed by English law. You and we both agree that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident in Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident in Scotland you may also bring proceedings in Scotland. 




Nothing contained in these conditions or anywhere on this website shall be construed as conferring any licence under intellectual property rights of Moorland Environmental Ltd, its subsidiaries or any third party.

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