Return & Refund Policy
Thanks for shopping at Moorland Environmental Limited.
If you are not entirely satisfied with your purchase, we're here to help.
Returns
You have 10 calendar days to inform us of any returns and all items must be returned within 30 days from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned
item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Postage
You will be responsible for paying for your own postage costs for returning unwanted items. Postage costs are non-refundable unless the product(s) is not as described or arrives damaged/faulty.
Contact Us
If you have any questions on how to return your item to us, please contact us.
